Tuesday, July 12, 2011
Wolff's Log Cabin Rhinelander, Wi.
Ok...I guess everyone can have a bad day. I have been visiting this restaurant for 11 or more years and never had a problem before. This is usually a good family restaurant. Today they had issues. Our server seemed like she would rather be anywhere else but there. She was not rude, just short, mechanical and unfriendly. Like I said...everyone can have a bad day. I have never had this particular server before but every other time I have visited we have had very friendly service. Have you ever been to a restaurant that had to make a substitution to your dish and they did not give you, the customer, an option for the substitution or changing your order? I know I haven't. That is exactly what happened. They were out of something normally used for the dish that I ordered. Instead of telling me and giving me options they just made the substitution. Unfortunately their idea of a good enough replacement was something that I do not like. Yes I was irritated. But what bothered me most was that my server didn't care enough to talk to me about it first. I know all of this sounds bad...please refer to the earlier comments...everyone can have a bad day. Wolff's Log Cabin is actually, in my opinion, a pretty good place to go if you are looking for family dining. Normally the service and food are pretty good.
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